1. Refund and Exchange Policy For Retailing Order
As we are very confident with the qaulity of the bags and wallets we are selling, we can guarantee your total satisfaction. If you are not satisfied with the goods you have received, you can return it for exchange or a full refund. The request of return has to be made within 3 days upon receive of the shipment and the goods must be brand new without being used. Before returning the goods, you need to contact us to confirm the return address and other details.
2. Return Policy for Wholeslae Order
We offer return for exhange if the product is wrong, defective or not as described upon arrival. Please email Ray Lau at [email protected] to report the problem and ask for return address. The Return Policy is valid if the product is brand new without using and the return request is made within 3 days from the date you received the shipment